IS

Kretschmer, Tobias

Topic Weight Topic Terms
0.284 app brand mobile apps paid utility facebook use consumption users brands effects activities categories patterns
0.129 change organizational implementation case study changes management organizations technology organization analysis successful success equilibrium radical
0.121 social networks influence presence interactions network media networking diffusion implications individuals people results exchange paper
0.111 users user new resistance likely benefits potential perspective status actual behavior recognition propose user's social

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Claussen, Jorg 1 Mayrhofer, Philip 1
app markets 1 Facebook 1 platform management 1 social media 1

Articles (1)

The Effects of Rewarding User Engagement: The Case of Facebook Apps. (Information Systems Research, 2013)
Authors: Abstract:
    We study the market for apps on Facebook, the dominant social networking platform, and make use of a rule change by Facebook by which highly engaging apps were rewarded with further opportunities to engage users. The rule change led to new applications with significantly higher user ratings being developed. Moreover, user ratings became more important drivers of app success. Other drivers of app success are also affected by the rule change; sheer network size became a less important driver for app success, update frequency benefitted apps more in staying successful, and active users of Facebook apps declined less rapidly with age. Our results show that social media channels do not necessarily have to be managed through hard exclusion of participants but can also be steered through "softer" changes in reward and incentive systems.